Structural interrelationships of group service quality, customer satisfaction, and behavioral intention for bus passengers
Author(s): |
Huey-Kuo Chen
|
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Medium: | journal article |
Language(s): | English |
Published in: | International Journal of Sustainable Transportation, January 2015, n. 5, v. 10 |
Page(s): | 418-429 |
DOI: | 10.1080/15568318.2014.965372 |
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10547204 - Published on:
20/01/2021 - Last updated on:
19/02/2021