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Evaluation of Customer Satisfaction With Products In the Selected Company

Author(s):

Medium: journal article
Language(s): English
Published in: Czech Journal of Civil Engineering (CJCE), , n. 1, v. 1
Page(s): 21-25
DOI: 10.51704/cjce.2015.vol1.iss1.pp21-25
Abstract:

Design and introduction of quality management system in the organization are affected by changing conditions, needs, specific objectives system, providing products and using a process. On a global scale, a large number of organizations use most widespread quality management systems based on models presented in the standards ISO 9000. This paper focuses on system of quality control in the selected company. Based on the questionnaire survey it was measured a customer satisfaction. According to the results of the survey, there were specified objectives of quality to enhance customer satisfaction.

Structurae cannot make the full text of this publication available at this time. The full text can be accessed through the publisher via the DOI: 10.51704/cjce.2015.vol1.iss1.pp21-25.
  • About this
    data sheet
  • Reference-ID
    10706829
  • Published on:
    01/04/2023
  • Last updated on:
    01/04/2023
 
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