Exploring Managerial Perspectives of Using Building Management System through TAM: An Empirical Study of Commercial Sector of Pakistan

A cursory review of the Building Management System (BMS) which optimizes building performance as a move towards smart cities has been presented in the present study. The extant study is an effort to distinguish and analyze the circumstances as if the underdeveloped economies are less likely to be benefitted by the contemporary trends of BMS as compare to the developed countries. Moreover, the current study identifies the factors which may cause to render the managerial acceptance for using BMS through the Technology Acceptance Model (TAM). TAM was used to measure four behaviors (latent factors) namely subjective norms, organization support, compatibility, and technology complexity. The data were statistically evaluated via multiple regression analysis using the Statistical Package for Social Sciences (SPSS). Results suggested that organization support and compatibility have a significant influence on managerial intentions to use BMS while subjective norms, technology complexity have no significant influence. The findings of this study may serve as guidelines for improvement in the acceptance process and using building management systems in commercial sectors of developing countries.