Building Functional Diagram of Cargo Delivery to Describe and Research Processes in Freight Forwarding Company based on the IDEFO Standard (SADT)

This article exposes the prospects of using structured analysis and design technique (SADT), its advantages and capacities for the study of processes in a freight forwarding company to improve the quality system for consigner service provision. We review the modeling of high-capacity container (HCC) transportation by a transport and logistics company using the SADT method and IDEFO notation, as well as the efficiency of using the SADT methodology to describe and research freight forwarding processes that can be confirmed by the list of its key application areas.

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